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Privacy Policy

プライバシーポリシー(個人情報保護方針)

Altesse Co.,Ltd. (hereinafter referred to as "Company") recognises its social responsibility to protect personal information obtained through our business activities appropriately, places the most importance on the relationship with its customers, complies with laws and regulations related to personal information, and addresses the protection of personal information in accordance with the following basic policies.
  1. The Headquarters and its distributors may obtain and use the personal information (in the case of corporate customers, information of individuals who belong to that organization) for the following purposes.
    • (1) Delivery of the Goods and service, correspondence to inquiries about the billing and settlement, emergency contact, or maintenance and management of the contract by the Headquarters and its distributors.
    • (2) Announcement of the products, services, various campaigns offered by the Headquarters and its distributors.
    • (3) Marketing and sales promotion of products offered by the Headquarters and its distributors./li>
    • (4) Correspondence to inquiries about products and services offered by the Headquarters and its distributors.
    • (5) Correspondence to inquiries about the personal information.
  2. The Headquarters and its distributors do not provide any personal information to third parties.
    However, to deliver our products and services (shipping purposes), we might provide it to external companies to outsource logistical operations.
  3. Please contact the Altesse Customer Service Centre (TEL 0120-377-388) in the case of any request of disclosure, correction or addition of personal information by identical persons.
  4. If you do not allow us to obtain your personal information in the application form, we might not be able to provide our products and services.
    Also, you might not be able to receive privileges to participate in various campaigns and so on.
  5. In order to aggregate the access information of the Headquarters' website, when you visit the Headquarters' web pages, the site collects access logs using Cookies and Web Beacons.
    And in the future, the site might use other specific Internet technologies. However, it does not collect information which can clarify or identify a specific individual.
    (The Cookie is a technology which records the date and time of your visit, the information you browse, the number of visits and the last date of your visit.)
    (The Web Beacons is a very small image for gathering information embedded in a web page. It may be used to collect customer behaviours when accessed.)
  6. In addition to the restrictions of this section, the Headquarters and its distributors properly manage the customer's personal information in accordance with laws, regulations and other guidelines.

[Inquiries]
Altesse Co.,Ltd.
4-8-1 Minamishojaku, Suita-shi
564-0012 Osaka
Phone number 0120-377-388

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